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Privacy Policy

We value your privacy, as it is extremely important to us. The following information outlines our privacy policy and the measures that we take to ensure the security of your personal information.

Changes and amendments
This page contains Wolfe's Neck Farm's current Online Privacy Policy ("Privacy Policy"). The most current version of our Privacy Policy will always reside on this page. Any personal information ("personal information" is defined as information that can be used to locate, contact, or personally identify the individual to whom it pertains) that is collected through this website (the "website" being www.wolfesneckfarm.org) is subject to this Privacy Policy. We, Wolfe's Neck Farm, reserve the right to change our Privacy Policy at any time and any changes should be considered effective immediately. In the event that changes are made to our Privacy Policy, customer information that was acquired prior to the changes will be handled in accordance with the most current version of our Privacy Policy, not the version that was in effect during the time at which the information was acquired. Within thirty days of a Privacy Policy change, by coming to and using this website, it is assumed that you have been made aware of and are subject to the policies outlined herein. If Wolfe's Neck Farm sells its assets to or merges with another entity, that entity may be given access to your personal information without your consent.

Entities collecting personal information
Any information that is collected from you on this website is collected by Wolfe's Neck Farm, 184 Burnett Road, Freeport, ME, 04032.

Circumstances under which information is collected from you
On this website, information is collected from you when you submit an online form or send us an email that requires us to retain some or all of the information within the email. Some of the online forms on this website are the Contact Us form and the Summer Camp Registration form. Additionally, forms that collect information from you will have a "Submit" (or similar) button. Information that we may collect includes your name, address, zip code, telephone number, and credit card information, should you choose to purchase products on our website. The submission of information on this website is completely voluntary, but failure to provide certain information (such as a billing address) that is necessary to process a given request may render us unable to process that request.

Circumstances under which information is NOT collected from you
We do NOT gather information about you that you do not willfully provide, such as your computer's hardware of software configuration. Our Web Hosting provider may, on our behalf, collect information that relates to traffic on this website, but none of that information is personal or unique to your computer or Internet connection.

What we do with your information
We use your personal information for a few reasons. We require certain pieces of information to fill a product order request. If you order a product from us, the information we collect during that process is used to bill you, and is then stored in our transaction records. Once the order has been filled, the information is not accessed unless a subsequent billing issue, such as a charge-back, arises. Under the following circumstances, we will use your name and email address to contact you via email:

  • We will send you an email upon the completion of a form on our website that necessitates correspondence (such as an order form).
  • If you send us an email message requesting information that is not readily available on our website, we will always do our best to reply and provide you with the information that you seek.
  • If there is a problem with your order, such as improperly entered information or a credit card authorization failure, we will send you an email that includes the details of the problem and the necessary steps for resolution. In order to comply with laws or regulations, if necessary, we may provide customer information to the issuing agency with valid and substantiated warrants or subpoenas.

What we do NOT do with your information
We will not sell, trade, or otherwise distribute any of your personal information, especially your email address, to any third party. Market research has shown that unsolicited correspondence can severely damage an organization's rapport with its customers. At the pinnacle of our core values is a trusting relationship with you, our valued customer. We want you to feel confident that your information is safe in our hands, and that we do all that is within our power to ensure that you will not receive any unwanted correspondence. We will not send you any unsolicited mail, through email, the U.S. Postal Service, or otherwise, and we will certainly never contact you by phone with telemarketing ploys or surveys.

How we protect your information
Many Web Hosting providers (ours included) are exempt of liability in the event of a server crash or malfunction. As a measure to protect any data that may otherwise be unrecoverable in such an incident, we store all of our customer databases in two locations. In addition, we severely restrict access to databases where personal information is stored; individuals outside of the organization, and most of those inside it, do not have access to your personal information, period.

Encryption
www.wolfesneckfarm.org utilizes a shared 128-bit SSL (Secure Socket Layer) certificate to encrypt all transaction information that includes credit card data. In other words, it would be extremely difficult for a third party to intercept credit card data, while in transit to our server, upon completion of a product order form. Equifax is the issuer of the certificate that we use to encrypt transaction data. See the wolfesneckfarm.org Online Security Policy for more information.

Hyperlinks to outside sites
We may provide hyperlinks on this website that will send you to another organization's website. Our Privacy Policy applies only to pages within the www.ardorsoftware.com domain, and should you choose to click a link that will send you outside of our website, any activity in which you participate is governed by the privacy policy contained on that site. We are not responsible for the privacy practices of any site that we link to outside of our domain

Cookies
Currently, we use "Session Cookies" in some areas of our website. The purpose of these cookies is simply to store temporary data that enhances your browsing experience while using our website. For example, we use session cookies to store your shopping cart data. Once you close your browser window, the cookie, which resides on your computer, expires and is effectively deleted, depending on your browser. Other websites cannot access the information we store in session cookies. Please note that we do NOT use cookies to track your browsing habits (such as what website you were visiting previously) or collect marketing data.

WOLFE'S NECK FARM WILL ALWAYS TREAT YOUR PERSONAL INFORMATION WITH UTMOST INTEGRITY AND RESPECT.

Farm kids.